Penguin, Head Down Ostheimer

Professional packing and fast shipping

We are able offer many shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse personnel is highly-skilled and will pack your products in accordance with our exact and accurate specifications. Your goods are thoroughly checked and properly secured before shipping. We deliver to thousands of customers every day from all over the world. The fact that we are determined to become the largest online retailer in the world is evident. There are distribution centers as well as warehouses across Europe as well as the USA.

Note: Orders that include more than one item will be assigned a processing date in accordance with the item.

Prior to shipping before shipping, we'll inspect thoroughly the items you have ordered. The majority of orders are shipped within 48 hrs. The delivery estimate is between 3-7 days.

Returns

The stock is dynamic and we do not fully manage it because of the fact that several parties are involved, which includes our factory and warehouse. Stocks can be changed at any time. Please understand it may happen that your order will be out of stock when the order has been placed.

Our policy is for 30 days. If 30 days have passed after you bought your item, we cannot give you a refund or exchange.

Your item must be in its original packaging and in good condition. It must also not be used. It must also still remain in the original packaging.